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Keeping you informed – Guidance on privacy

This page explains how we use the information we collect about you as well as your rights over any personal information we hold about you. For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.

We collect information about you when you do one of the following:

  • Sign up for our newsletter
  • Make a booking with us
  • Contact us by email
  • Make an enquiry by email
  • Enter our competitions

We use the information you give us to do the following:

  • Email marketing
  • Distribution of brochures
  • To manage promotions & competitions we run
  • Improve our website and marketing campaigns by monitoring how the website is used

We do not pass on details to other companies and only use details internally.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you want the information to be used by us for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at You may continue to receive mailings from us for a short period of time while your request is being processed.

Where your data is stored

Your data is stored on our Servers in the UK.

If you make a booking or enquiry with us your data is also stored on our booking system server. Which is managed and maintained by our booking system provider. We do not store credit card or debit card information; this is passed directly from you to our payment provider who process the transaction.

We may transmit your data to other companies who provide us with services that enable us to provide our services. Such as marketing agencies hosting companies that host our website and servers. These companies may store copies of your data on their own servers which may be located anywhere in the world. By submitting your personal data and using the website you agree to this.

Security and links to other websites

Waldegraves is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and organisational controls to safeguard the information we collect online.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to this Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes to our website. As a result, you should visit this page periodically to keep up to date with changes. If you do not agree with the changes we make, please do not continue to use the website.

Under the Data Protection Act 1998, you may request details of personal information we hold on you. A fee of £10 by cheque or postal order to Waldegraves Farm Limited will be payable. If you would like a copy of your personal information please write enclosing the fee to:

Waldegraves Holiday Park
Mersea Island, Colchester,
Essex, CO5 8SE

If you believe that any information we are holding on you is incorrect please write to or email us at the above address.

Need help or have a question? Contact our team on 01206 382898 or CLICK TO ASK A QUESTION